Terms & Conditions

Term and Conditions

Welcome to the Organic Body and Home website! By visiting or shopping within this website, you are agreeing to comply with and be bound by the following terms and conditions. Please read them carefully.

Please also note that the terms ‘Organic Body and Home’, ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user of the website.

 

Website Content and Use

The purpose of the Organic Body and Home website is to provide you with information about us, our products and activities. We also provide you with the opportunity to purchase online through our secure shopping basket.

The information presented on this website, is provided for general information purposes only. The content should not be regarded as authoritative or in place of specific advice. Although due care is taken in the preparation of the Organic Body and Home website content, we do not warrant that product descriptions or other content on this website is error-free. The website content is also subject to change without notice. It shall be your own responsibility to ensure that any products, services or information available through this website meet your requirements. If we provide links to external websites and information, we do not endorse this content nor do we accept any liability for loss or damage that may occur from using this information.

 

Intellectual Property

All content included on this website (including but not limited to logos, photos, layout, text and other graphics) is the property of Organic Body and Home. The reproduction of this website or any related content, in whole or in part, may be a breach of Australian copyright law. Organic Body and Home grants you permission to use the website content for personal and non-commercial uses. If you wish to share the website content and product information online, we ask that you contact us in the first instance.

 

Product Availability

We endeavour to keep our website current with regard to product names, descriptions and photos of products available. However, from time to time products listed in stock may be unavailable. If this occurs we will notify you by telephone or email to seek your instructions for a suitable replacement. If you prefer, we will refund any charges incurred for that product immediately.

 

Terms of Sale

Product Prices

All prices are GST inclusive.

Payment

All transactions are in Australian Dollars. Payment must be received in full for Organic Body and Home to confirm and deliver your order. Payment can be made online via PayPal.

 

 

Feedback

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain “spam.” Organic Body and Home reserves the right (but not the obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, they will remain our property and may be used by us.

 

Privacy Policy

Organic Body and Home is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

Organic Body and Home will keep all personal information received confidential. We implement a variety of physical and electronic security measures to maintain the safety of personal information. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

We will not share any of your details with any third parties. We may send out emails from time to time regarding new products and special offers.

 

Membership Account

If you use this site, you are responsible for providing true and current information about yourself as requested and update accordingly. You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer; and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Organic Body and Home reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

 

OB&H Club

Once you have signed up for the OB&H Club and are logged into your account, you will be able to use the OB&H Club reward system. You will receive 1 reward point for every 1 dollar spent. Once you have earned 100 points, you will receive a $5 discount for a subsequent purchase. This is equivalent to earning $1 for every $20 spent at Organic Body and Home. Further, upon sign up, you will receive a bonus 200 points (equaling $10) to use for a purchase.

Reward points and dollars are based on the final cash payment that is processed through the website checkout. Reward points and dollars apply to the total amount after all discounts, credits, vouchers are redeemed. Reward points and dollars will not be awarded for shipping costs.

Reward points and dollars will be deducted from your account if you decide to return any product for a store credit.

To obtain reward points and dollars for your reviews, you will need to be logged into your account. Once logged in, you can proceed to review products you have purchased. You will not be able to review products you have not purchased and receive reward points and dollars.

Once your review is approved, we will add 10 points ($.50c) to your account for each review posted. Please note you will need to be logged into your account when submitting a review. Reward points will be awarded for both positive and negative reviews. Your first name (or you can use a nick-name) will appear but all reviews are anonymous to the public.

You will only be able to post one review per product, per IP address. This is to stop false or repetitive reviews which can skew the rating of a product and therefore may result in misleading information.

In accordance with Australian Law & ACCC guidelines, we monitor reviews to ensure they are genuine. Any misuse of this service may warrant the deletion of reviews and reward points revoked. We will also remove any reviews that appear fake, offensive, defamatory or irrelevant. We may edit your review in part to ensure it remains within these guidelines, this includes the removal of words that may appear offensive, rude or irrelevant. Reviews should be based on your personal experience using the product and should not offer medical or professional advice to customers. Reviews should not be given on items which are faulty or have arrived broken or damaged. If you have received a faulty item, please contact us immediately as per returns policy.

If you have any questions about the above information, please do not hesitate to contact us at info@organicbodyandhome.com.au.